Legal

Privacy Policy

This Privacy Policy applies to Softlian apps, including ChatOne AI Assistant Chatbot and Face Swap AI Photo App Nexa.

Effective Date: 2023-09-01

1. Introduction

Softlian is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your choices when you use our apps and related services.

2. Information We Collect

2.1 Personal Information

  • Information you provide directly, such as name, email, and support messages.
  • Device and usage data, such as device type, OS version, and in-app interaction events.
  • Approximate location data if permission is granted through your device settings.

2.2 Non-Personal Information

We may collect aggregated and anonymized data to improve app quality, reliability, and product decisions.

3. How We Use Information

  • To operate, maintain, and improve app features and performance.
  • To personalize product experience where applicable.
  • To communicate updates and support responses.
  • To analyze usage patterns and improve product quality.

4. How We Share Information

We may share information in the following cases:

  • With service providers supporting hosting, analytics, and customer operations.
  • When you provide explicit consent.
  • When required by law or necessary to protect rights and safety.

5. Data Security

We apply reasonable administrative and technical safeguards. No system can guarantee absolute security, but we continuously improve protections.

6. Your Choices

You can manage permissions through device settings and contact us to request help regarding your data preferences.

7. Policy Updates

We may update this Privacy Policy from time to time. Material updates will be reflected in the app or on our website.

8. Contact

Support: [email protected]

Website: softlian.net

Phone: +1 862 205 3837

Address: 34220 Turkiye, Istanbul, Esenler, Davutpasa Mahallesi, 63. Sokak 3 Door No